Our Commitment to Privacy

My Privacy Policy was developed as an extension of my commitment to provide the highest level of integrity in dealing with my customers. The Policy is designed to assist you in understanding how I collect, use, and safeguard the personal information you provide to me and to assist you in making informed decisions when using my site and making purchases. This statement will be continuously assessed against new technologies, business practices, and my customers' needs.

1. WHAT INFORMATION DO I COLLECT?

When you visit my website, you may provide me with two types of information: (a) personal information you knowingly choose to disclose that is collected on an individual basis; and (b) website use information collected on an aggregate basis as you and others browse my website.

a. PERSONAL INFORMATION YOU CHOOSE TO PROVIDE

CREDIT CARD INFORMATION. If you choose to purchase products or services from me or my partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:
- Name
- Mailing address
- E-mail address
- Credit card number
- Home and business phone number
- Other personal information (i.e., mother's maiden name)
- E-mail information
In addition to providing the foregoing information to my partners, if you choose to correspond further with me through e-mail, I may retain the content of your e-mail messages together with your e-mail address and my responses. I provide the same protections for these electronic communications that I employ in the maintenance of information received by mail and telephone.


b. WEBSITE USE INFORMATION

Similar to other commercial websites, my website utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and/or Web server logs to collect information about how my website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at my website, and the websites visited just before and just after my website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

2. HOW DO I USE THE INFORMATION THAT YOU PROVIDE?
Broadly speaking, I use personal information for purposes of administering my business activities, providing customer service and making available other products and services to my customers and prospective customers. Occasionally, I may also use the information I collect to notify you about important changes to my website.


3. WHAT ARE COOKIES?
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a website. They are small pieces of data that are stored by a user's Web browser on the user's hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.


4. HOW DO I USE INFORMATION I COLLECT FROM COOKIES?
I use website browser software tools such as cookies and Web server logs to gather information about my website users' browsing activities in order to constantly improve my website and better serve our customers. This information assists me to design and arrange my Web pages in the most user-friendly manner and to continually improve my website to better meet the needs of my customers and prospective customers.

Cookies help me collect important business and technical statistics. The information in the cookies lets me trace the paths followed by users to my website as they move from one page to another. Web server logs allow me to count how many people visit my website and evaluate my website's visitor capacity. I do not use these technologies to capture your individual e-mail address or any personally identifying information about you.


5. NOTICE OF NEW SERVICES AND CHANGES
Occasionally, I may also use the information I collect to notify you about important changes to my website, new services and special offers I think you will find valuable. As my client, you will be given the opportunity to notify me of your desire not to receive these offers by sending me an e-mail request at LettersForSarah@aol.com.


6. HOW DO I SECURE INFORMATION TRANSMISSIONS?
When you send confidential personal credit card information to me via my website, a secure server software (PayPal) encrypts all information you input before it is sent. The information is scrambled en route and decoded once it reaches the PayPal payment processing site.

Other e-mail that you may send to me may not be secure unless I advise you that security measures will be in place prior to your transmitting the information. For that reason, I ask that you do not send confidential information such as Social Security or account numbers to me through an unsecured e-mail.


7. ACCESS TO INFORMATION
My values, ethical standards, policies and practices are committed to the protection of customer information. In general, my business practices limit access to confidential information and limit the use and disclosure of such information to authorized persons, processes, and transactions.

8. HOW CAN YOU ACCESS AND CORRECT YOUR INFORMATION?
You may request access to all your personally identifiable information that I collect online and maintain in my database by e-mailing LettersForSarah@aol.com.

9. DO I DISCLOSE INFORMATION TO OUTSIDE PARTIES?
I may provide aggregate information about my customers, sales, website traffic patterns and related website information to my affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

10. WHAT ABOUT LEGALLY COMPELLED DISCLOSURE OF INFORMATION?
I may disclose information when legally compelled to do so, in other words, when I, in good faith, believe that the law requires it or for the protection of my legal rights.

11. WHAT ABOUT OTHER WEBSITES LINKED TO MY WEBSITE?
I am not responsible for the practices employed by websites linked to or from my website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of my website.

Please remember that when you use a link to go from my website to another website, my Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link to my website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.

YOUR CONSENT
By using my website, you consent to my collection and use of your personal information as described in this Privacy Policy. If I change my privacy policies and procedures, I will post those changes on my website to keep you aware of what information I collect, how I use it, and under what circumstances I may disclose it.